Privacy Policy
Your privacy is our priority. Learn how we protect and handle your personal information.
Information We Collect
1.1 Personal Information
We collect personal information that you voluntarily provide when registering for our emotional balance and coaching courses. This includes your name, email address, phone number, and demographic information relevant to our coaching services for women in Canada.
1.2 Usage Data
We automatically collect information about your interaction with our website and courses, including IP addresses, browser types, device information, pages visited, time spent on pages, and course completion rates to enhance your learning experience.
1.3 Communication Records
We maintain records of all communications between you and our coaching staff, including session notes, progress assessments, and feedback forms to provide personalized emotional balance coaching services.
How We Use Your Information
2.1 Service Delivery
Providing personalized emotional balance coaching, course recommendations, progress tracking, and tailored content delivery for women's wellness programs.
2.2 Communication
Sending course updates, coaching session reminders, wellness tips, and important service announcements via email or SMS.
2.3 Improvement
Analyzing usage patterns to enhance our coaching methodologies, develop new courses, and improve user experience across our platform.
2.4 Legal Compliance
Meeting regulatory requirements, responding to legal requests, and maintaining records as required by Canadian privacy laws.
Data Security Measures
SSL Encryption
256-bit encryption for all data transmission
Secure Storage
Canadian-based secure servers with backup systems
Access Control
Limited staff access with authentication protocols
Cookie Usage Policy
Required for basic website functionality, user authentication, and course access. Cannot be disabled.
Track course progress, user engagement, and website performance to improve our coaching services.
Personalize content recommendations and course suggestions based on your interests and progress.
Third-Party Information Sharing
Limited Sharing Policy
We do not sell, rent, or trade your personal information to third parties. Information may only be shared in the following circumstances:
- With certified coaching partners who assist in delivering specialized emotional balance programs
- With service providers who support our platform infrastructure and payment processing
- When required by Canadian law or legal proceedings
- With your explicit consent for specific purposes
Your Privacy Rights
Access
Request copies of your personal data
Correction
Update or correct inaccurate information
Deletion
Request removal of your data
Portability
Export your data in standard format
Restriction
Limit how we process your data
Objection
Object to certain processing activities
Contact Information & Policy Updates
Privacy Officer Contact
Policy Updates
We review and update this privacy policy annually or when significant changes occur to our data practices. All updates will be posted on this page with the revision date.
This privacy policy is compliant with Canadian Personal Information Protection and Electronic Documents Act (PIPEDA) and provincial privacy legislation. For questions about your privacy rights or to exercise any of the rights outlined above, please contact our Privacy Officer using the information provided.
Cookie Notice
We use cookies to enhance your experience and provide personalized content. Your privacy matters to us.